Visitor Pass configuration for Multifamily admins

With VTS Activate for Multifamily's Visitor Management features, you can manage Visitor Passes with ease to help free up your staff. 

1. Visitor pass ranges
2. Custom validity options
3. Kiosks for visitor passes
4. Visitor pass messages
5. Floor selection

Visitor Pass ranges

Step 1

After logging into the Admin Portal, select Settings and then Visitors from the left navigation menu.

Step 2

Locate Default start time and Default end time.This will update the time range shown by default during visitor pass creation.

Step 3

Set the number of minutes before the scheduled time that a Visitor Pass may work at the property.  

Custom Validity Options

You can set the length for passes to be valid. The default is 1 month, but you can choose options like 1 day, 1 week, 1 month, and 6 or 12 months.

Kiosk enabled features

For properties utilizing Kiosks and Scan, there are additional Visitor Pass features that require users to check in at a Kiosk to enable the Visitor Pass to work at access points or elevators.

Visitor Pass messages

Property Admins can personalize the default Visitor Pass Message to include building-specific information, parking, and more. You can also upload PDFs to Visitor Passes that are sent through Email. 

Floor selection

Enabling floor selection during visitor pass creation will add Floor fields for Residents while creating a visitor pass. The Floor field will default to the Visitor Home Floor that's been configured under the Resident's Unit.

Step 1

Select Settings and then Visitors from the left navigation menu.

Step 2

Locate the setting Allow floor selection during visitor pass creation and select the checkbox next to it. Click Submit at the bottom of the page to save your changes.

💡 This can be a required or optional field. 

Step 3

The predetermined Visitor Home Floor of the unit will be selected when a resident creates a visitor pass.