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Beacon Alerts and Presence Logging for Multi-Family Properties

Updated

In this article, you will learn how:

 

With Automation Alerts, you are able to customize the alert message that will be sent. For more information on Automation Alerts, check out this article!

 

 

Log Presence of Staff or Residents

 

Step 1

Upon logging into the Admin Portal, select Advanced from the side navigation menu and select Automation Groups.

 

 

automation_groups_nav.png



Step 2

Select Add Automation Group from the upper corner.



Add_Automation_Group_Nav.png



Step 3

Create Automation Group.

  • Title: Name of the Automation Group.
  • Beacon: Select the relevant beacon(s) you would like to begin logging presence.
  • Resident Type: The resident type(s) you would like to track and log presence when in the radius of the selected beacon.
  • Staff Role: The staff role(s) you would like to track and log presence when in the radius of the selected beacon.
  •  Select Log Presence.

 

 

Automation_Group_Creation_Res.png

 

 

Step 4

Select Submit to save and complete the Automation Group setup.

 

 

Establish Push Notifications to Users

 

Step 1

 

Select Advanced from the side navigation menu and select Automation Groups.



automation_groups_nav.png



Step 2

Select Add Automation Group from the upper corner.



Add_Automation_Group_Nav.png

 

 

Step 3

At the bottom of the screen select Send Alerts to Selected Users.



Automation_Group_Alert_Com.png

 

Step 4

Assign alert notification to a beacon.

  • Select Advanced from the side menu of the Admin Portal and select Automation Alerts.
  • Select the Automation Group you would like to assign the alert notification to. 

 

 

alert_notification_to_beacon.png

 

 

  • Select Activate at the bottom of the screen.

 

 

activate_automation_alert.png



Step 5

Select Submit to save and enable the beacon push notification setting.

 

 

Generate Presence Reports

 

Step 1

In the Admin Portal, select Advanced from the side menu and select User Presence Entries.



user_presence_entries_nav.png



Step 2

Create your report.

  • Select filters you would like enabled for your report: Duration, Beacon, Resident Types, and Staff Roles.

 

Step 3

Select Submit to run the report.

 

 

Note: The default view of the report generates a list. You can choose to view the report as a Trend Chart or Heat Map by selecting the desired view from the upper corner.

 

 

User_Presence__chart.png

 

user_presence_Heat_Map.png

 

 

Step 4

Select Download as CSV. Report will begin downloading to your computer. 


Automation Alerts 

 

Automation Alerts can be set up to alert your residents or staff upon passing Beacons. The alerts can be for packages or even to alert staff of entrances to the property. The Automation Alerts will be sent as push notifications in the platform. 

 

 

Note: Bluetooth must be turned on for the end-user in order for Automation Alerts to be sent. 

 

 

Step 1

In the Admin Portal, select Advanced from the left navigation and select Automation Alerts.

 

 

automation_alerts_nav.png

 

 

Step 2

Select Add Alert in the upper corner. Select Submit when complete.

 

 

Automation_Alert_Add_Alert_Button.png

 

 

Step 3

 

Fill out the required fields.

 

 

The following variables can be used to make the alert message more customized.
USER_FIRST_NAME
USER_LAST_NAME
USER_UNIT
UNPICKED_PACKAGES_COUNT

 

 

Automation_Alert_Creation.png

 

 

 

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