How to Navigate the Admin Portal Dashboard
Upon logging into the Admin Portal, you will land on the dashboard. The dashboard provides Property Admins with insight into what is happening at the property and the ability to perform some quick actions directly on the dashboard.
This article is an overview of what is on the Admin Portal dashboard.
- The Approval Panel
- Notifications
- Feature Usage
- Open Work Orders
- Hardware Status
- Boost Engagement Buttons
- Platform Usage
- Navigation Bar
- Rise Help
- Rise Search
- Change Languages
Once you log onto the Admin Portal, you will then arrive at this screen:
The Approval Panel
In the first dashboard box, is the Approval Panel. This is where end user requests such as Work Orders, Amenity Reservations, or Marketplace Posts can be accepted by Property Managers. Below are screenshots of approving an amenity request:
Step 1
Step 2
Step 3
Notifications
The notification box automatically populates as things are happening in and around the building. The notifications are linked, so by selecting one, the platform will automatically bring you to that entry.
Feature Usage
Feature Usage is a bar chart that rolls up feature activity and usage on a weekly, monthly, or annual basis. You can filter the view by week, month, or annual in the top right corner of the graph.
Open Work Orders
Here you can quickly see how many Work Orders were Open and Closed from the previous week, month, or year. You can adjust the filter in the top right corner.
Hardware Status
Under Hardware Status, you'll be able to check the health status of all Activate Multifamily hardware in your building. This is a great way of ensuring your hardware is online at your property.
| Note: Beacons will not appear on a hardware health check or a status check as they are not online devices. Beacons do not have an internet connection, they broadcast a Bluetooth signal. |
Boost Engagement Buttons
On the dashboard, you can quickly boost our social engagement posts with new News Feed posts, creating an Event, or creating a Poll.
Platform Usage
On the dashboard, you are able to view some adoption metrics from your Adoption Insights Report.
- Signed In Users / Building Population: Percentage of users that are signed in to their Activate Multifamily account out of the Building Population.
- Signed In Users / Registered Population: Percentage of users that are signed in to their Activate Multifamily account out of those registered for an account.
- Monthly Active Users / Signed In Users: Percentage of Monthly Active Users out of those that are signed in to their Activate Multifamily account.
Navigation Bar
Use the side navigation bar to locate the other features found in the Admin Portal.
Help Center
Quickly gain access to the VTS Help Center with the Support button in the upper corner next to your profile icon.
Search
In the top corner is Search, here you can type in any feature to quickly navigate to it.
Changing Languages
In the Activate Multifamily Admin Portal, Admins are able to change languages between English, Spanish (MX), and French by toggling the language in the upper right corner.