Creating and Managing Polls for Multifamily Admins

Creating and Managing Polls

Polls are single-question, multiple-response surveys that can be used to get a quick pulse check on your community. While admins can see who and how each person responded, users will only see an aggregate of responses. 

 

In this article, you will learn how to:

• Create a New Poll
• Managing Polls
  • View Poll Responses
  • Edit Existing Polls
  • Delete, Deactivate, or Re-activate an Existing Poll

 

Create a New Poll

Step 1

From your property's Admin Portal, select Create New Poll from your dashboard.

💡Note: You can also access and create a poll, by selecting Engagement from the left side menu, followed by Community. Select Polls from the top menu of the Community Management page. 

Step 2

Enter your poll question and options.

 💡Note: There is a 300-character limit for questions and a 150-character limit for options. 

 

There is a max of 10 options for Polls. 

Step 3

A poll can be automatically removed from the platform on a specific date and time by selecting Choose Date & Time under Expiry Date & Time to open the calendar.

Step 4

You can also schedule your poll to automatically post to the platform on a specific date and time in the future. Simply select the Schedule for Later button and then select Choose Date & Time to open the calendar.

Step 5

Once you choose your date and time, select Apply to save your selection.

Step 6

If you would like to curate a specific group of people to take the poll, de-select Everyone can view this poll? then select the subsets you would like to view that specific poll.

💡New to Tags? Check out our guide on Tags to learn more.

Once submitted your poll will be located in the user experience under Community in the app as well as in the Management Updates section, under Polls of the web platform.

Managing Polls

In the poll management section of your Admin Portal, you can view responses to polls, and edit, deactivate, delete, or reactivate existing polls. 

View Poll Responses

Step 1

In your property's Admin Portal, select Engagement and Community from the left side menu to access the poll management screen. Select Polls from the top bar. 

Step 2

Select the poll for which you wish to view responses.

Step 3

View the aggregate response at the top of the screen or scroll down to view individual responses.

💡 Pro-tip: You can select the individual's name to view their contact info directly from the poll management page. This makes it easy and convenient to follow up with individuals when required.

 

Edit Existing Polls

Step 1

In your property's Admin Portal, select Engagement and then Community from the left side menu to access the poll management screen. Select Polls from the top. 

Step 2

Select the three dots to the right of the poll you wish to edit, followed by Edit.

Step 3

Make any edits and select Save Changes.

 

Delete, Deactivate, or Re-activate an Existing Poll

Step 1

In your property's Admin Portal, select Engagement and then Community from the left side menu to access the poll management screen. Next, select Polls from the top. 

Step 2

Select the box next to the poll(s) you wish to delete, deactivate, or re-activate. 

💡Note: You can select multiple polls at one time, by selecting the box to the left of the appropriate polls.

Step 3

Select the drop-down menu in the blue bar and then select your desired action.

• Delete - Removes the poll from both the user experience and the poll management page in your property's admin portal.
  
• Deactivate - Removes the poll from the user experience, but maintains the poll on the poll management page in your property's admin portal.
  
• Activate - Allows the poll to be viewable to the users after previously deactivating.